Cover of the Three emails. Most of the money. field guide

Three emails. Most of the money.

An abandoned cart flow that converts under 2 percent is almost never a copy problem. It is timing and offer order. This is the sequence that works, and the checks to run before you rewrite a single word.

  • 3.33% Average placed order rate across 143,000+ cart flows (Klaviyo benchmark)
  • 7.7% What the top 10 percent of senders convert (Klaviyo benchmark)
  • About 70% Of carts are abandoned (Baymard Institute, 50+ studies)

What is inside: 6 steps in 4 pages

  1. Email one within the hour. While they are still thinking about it. Answer the shipping and total cost question in the first lines. No discount.
  2. Email two around hour 24. Handle the objection: reviews, sizing, delivery, returns, the question they did not ask.
  3. Email three at hour 48 to 72. The final nudge. Add an incentive only here, and only if margin allows.
  4. SMS only with consent.
  5. Test it yourself.
  6. Read the open rate first.

Go deeper: Why your abandoned cart flow is not converting