Automations and AI tools that remove manual work.
Custom workflows, internal tools and AI agents that take repetitive work off your team. Lead enrichment, CRM automation and lightweight products, shipped in days rather than quarters.
What is business process automation?
Business process automation replaces repetitive manual steps with software that runs them reliably. A lead arrives, gets enriched, scored, routed to the right person and logged in the CRM with a drafted reply waiting, without anyone copying data between tools or remembering to follow up.
Best for
- Teams losing hours each week to copy and paste between systems
- Businesses where leads go cold because follow-up depends on someone remembering
- Companies wanting to use AI practically rather than experimentally
- Operations that have outgrown spreadsheets but do not need enterprise software
What we build
Lead capture and enrichment
Inbound leads automatically enriched, qualified, scored and routed to the right owner, with the record created in your CRM before anyone opens their inbox.
AI agents and assistants
Assistants that draft replies, summarise conversations, categorise inbound requests or answer from your own documentation, built against your real data.
CRM automation
Pipeline stages, task creation, reminders and handoffs wired so deals move without manual admin, and nothing sits untouched because it was forgotten.
Internal tools and dashboards
Lightweight internal apps that put the numbers your team needs in one place, instead of three exports reconciled by hand each week.
System integrations
Your website, CRM, email platform, spreadsheets and billing connected so data flows one way and stays consistent across tools.
Custom MVPs
Working products shipped fast when the thing you need does not exist off the shelf, built to validate with real users before heavy investment.
How we deliver it
- Map the manual work We sit with how the process actually runs today, including every workaround nobody wrote down. The undocumented steps are almost always where the hours quietly disappear, and they never show up in a process diagram.
- Pick the highest-leverage automation We start where frequency meets pain, not with the most technically interesting idea. The first automation ships fast and visibly, so your team sees the time come back before they are asked to trust the next one.
- Build and test in parallel The automation runs alongside the existing manual process until it proves itself reliable. Nothing business-critical gets handed to untested logic, and you keep a working fallback the entire time.
- Hand over and extend You get documentation, a walkthrough and full access, so your team can operate and adjust it without us. Then we move to the next process, once the first one is genuinely running rather than merely launched.
What we build with
Claude, OpenAI, Make, n8n, Zapier, Supabase, Airtable, Google Apps Script, NinjaPipe, Brevo, Slack, Telegram
Frequently asked questions
What business processes are worth automating first?
Anything high frequency, rule-based and currently done by hand. Lead routing, follow-up reminders, data entry between tools and recurring reports pay back fastest. Judgement-heavy work is usually better assisted by AI than fully automated.
Do I need a big tech team to maintain automations?
No. We build on platforms your team can operate, document how each workflow runs, and hand over access. You are not locked into us to change a step or fix a broken connection.
Is my business data safe when using AI tools?
We work with named, least-privilege access and do not store your passwords. Which AI providers process your data, and under what terms, is agreed before anything is connected. A data processing agreement is provided as standard where personal data is involved.
How is an AI agent different from a chatbot?
A chatbot answers questions from a script or knowledge base. An agent takes actions: it reads context, decides what to do, then updates a CRM, drafts a reply or triggers the next step in a workflow.
How quickly can an automation go live?
Simple workflows often ship within days. Anything touching multiple systems or requiring custom logic takes longer, mostly because of access, edge cases and testing rather than the build itself.
What happens when an automation breaks?
Workflows are built with error handling and failure notifications, so you find out from an alert rather than from a customer. Ongoing monitoring and fixes are covered under a maintenance agreement.